Warranty on the road?

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pilotman81
Posts: 3
Joined: Tue Jan 17, 2012 8:13 pm
Your Location: Newton, Kansas
Contact:

Warranty on the road?

Post by pilotman81 »

This is my first post on the site so hello to all. I am a recent transfer to field service work for my company and am no longer in direct contact with my Snap On dealer. Has anyone had difficulties in getting tool warranty assistance from Snap On themselves? Would I need to contact the company through the website or phone? A further question for those with more experience than myself, I have purchased some Snap On tools that are no longer in production and was wondering what they do for warranty on things of that nature (if anything)?
Jesse
snapmom
Posts: 1127
Joined: Sun Oct 17, 2010 2:38 pm
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Re: Warranty on the road?

Post by snapmom »

the phone call works very well.
burngasoline
Posts: 13
Joined: Tue Jan 04, 2011 8:05 am
Your Location: central wisconsin
Location: central wisconsin
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Re: Warranty on the road?

Post by burngasoline »

stop by any tire shop or dealership in the town you are visiting, most mechanics and service writers will have the number to the local snap on guy. they normally have a cell on their truck. it has worked for me.
pilotman81
Posts: 3
Joined: Tue Jan 17, 2012 8:13 pm
Your Location: Newton, Kansas
Contact:

Re: Warranty on the road?

Post by pilotman81 »

Thanks for the suggestions!
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HLAV1
Posts: 86
Joined: Wed Jan 04, 2012 3:24 pm
Your Location: INDIANA
Location: Central Indiana

Re: Warranty on the road?

Post by HLAV1 »

I've ran into several guys on the truck that won't warranty things if you don't buy from them. I don't think it's right but I have ran into it.
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